Commitment to Customer Satisfaction

Elite Iron & Steel Ind. Ltd. has gained a reputation as a manufacturer of superior quality products, designed to meet all international standards. The products are used in almost all the major public and private projects in our country. Strong foresight, diligent market intelligence and efficient execution of plans have been the essence of Elite Steel’s efforts to stay ahead of competition on product, price, delivery and other service offerings. As part of its relentless efforts to offer the best service to its customers, the marketing wing conducts regular market visits involving feedback sessions, customer satisfaction surveys and promotional activities. It also promptly redresses grievances, if any, through an efficient Customer Relationship Management (CRM) section.